SHOPPING INFORMATION
- Standard Shipping 2:5 Business days R66.15 will apply on checkout
- Express Shipping 1:2 Business days R120 will apply on checkout
 delivery typically taking 2-5 business days nationwide. Please note that no orders will be delivered on holidays.
After placing an online order, it enters the processing stage, which typically takes 2-5 working days as the seller prepares and ships the items. During this period, your order is being packed, labeled, and dispatched from our warehouse . Once shipped, the delivery service transports the package to your designated address, and upon successful delivery, the order status updates to "Delivered." After confirmation of delivery, the order status then changes to "Complete," indicating that the transaction is finalized and you have received your items.
On our online store, invoices are generated instantly after completing a purchase, allowing customers to access their receipt immediately. To view or download your invoice, you should log into your account on our website, navigate to the 'Order History' or 'My Purchases' section, and select the specific order. This ensures a seamless and efficient process, providing you with quick access to your purchase details for your records or any necessary reimbursements.
PAYMENT INFORMATION
This store supports multiple payment options including Visa, MasterCard, Google Pay, and EFT, making checkout convenient and secure for all customers.
A wishlist is a personalized list where customers can save items they are interested in purchasing later, allowing for easy access and organization of desired products across online stores.
If you receive a damaged or wrong product, promptly contact our customer service with your order details and clear photos of the item, if possible.
Go to the "My Account" section, and navigate to "Orders." From there, you can view your recent orders and, if the order hasn't been processed or shipped yet, you may have the option to cancel or modify it directly. If the order has already been shipped, you'll need to follow your store's return or refund policy to cancel or modify the order after receipt. For specific issues or if these options are unavailable, contact our store's customer support for assistance.
To track your order, on a computer, click the "Track My Order" button located at the top right corner of the webpage. If you're using a mobile device, open the navigation bar, select "Track My Order," and then enter your order or tracking number, which you should find in your order confirmation email or notification. This will allow you to view the current status and estimated delivery details of your shipment.
